Management system guidance
7.1 Resources
ISO Navigator Pro™ is a free tool that provides practical, expert guidance for businesses wishing to interpret and better implement the requirements of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018.
Our range of templates cover the requirements of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018, and offer an easy way to implement your next management system.
7.1.3 Infrastructure
Observe and record evidence to confirm that your organization has provided the infrastructure necessary for the effective implementation of the management system and for the operation and control of its processes. If you need a procedure and forms to help determine and control your business's infrastructure and process environment, click here.
Identify how your organization determines, provides, and maintains the infrastructure for the operation of processes to achieve product and service conformity. Consider all the things needed in order to deliver a product to the customer. This needs to include:
- Buildings and workspaces;
- Gas, water, electricity, etc.;
- Tools and process equipment, e.g. hardware or software;
- Supporting services, e.g. transport, I.T. and communication.
Work environments required to achieve product conformity are managed as appropriate and checked using a Workplace Inspection Template. During informal or review meetings, the continued improvement of our buildings is discussed, and any items for improvement are recorded for action.
Planning for new and/or modification of existing facilities are normally conducted with capacity or work force expansions and product or process changes. Facilities may also be expanded or modified to improve productivity, quality and the work environment.
All requests for modifications or expansions of facilities must be reviewed and approved by the Department Head and the Quality Manager at a minimum. Requests for significant modifications or expansions must also be reviewed and approved by Top management.
More information on PDCA
Planning
Context
Planning
Support
Doing
Support
Operations
Checking
Monitoring, measurement, analysis and evaluation
Acting
Improvement
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- What's the difference between a process and a procedure?
- About documented information
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Free PDCA guidance
ISO Navigator™ is our FREE online training tool that shows you how to apply the principles of PDCA to your operations. We also offer many helpful templates that get you on the road to documenting your management system, please visit the download page.